• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Contact
  • Ternair
  • English
    • Dutch

Ternair Marketing Cloud Manual

Marketing Automation & Customer Data Platform

  • Sitemap
  • Release notes
  • Status page
  • Support
Home / Create your campaign / Outbound / Channels / Email / AI Assistent

AI Assistent

You can use the AI assistant for both the subject, preheader and body of the email.
Open an email block and click the magic wand of the item you want the AI Assistant to generate.

Note: To use the AI Assistant, configuration in the general settings is required.

If the body text is filled and you generate a subject or preheader then these will automatically be updated to match the body text content. Make sure that the H1 is filled.

Editing and copying text

When you click on the magic wand, the AI assistant opens.

In the left column, the current text is copied. If there is no text in the e-mail, here you instruct the AI assistant to create a text.
This can be done with the ‘Write text’ option in the right-hand column. Each time you click this, a text is generated again.

With the ‘Modify’ option, it is possible to adjust the tone of the text. The three different options for this are: Serious, Casual and Inviting.

You can also have the text grammatically checked, this is done by clicking on ‘Grammar check’.
When you are satisfied with the text, click the ‘Replace’ button. The text will then be included in the e-mail.

Good to know

This functionality is available exclusively to users with a paid version of ChatGPT and is powered by gpt-3.5-turbo-16k.

Examples

Making your own prompt

  • First prompt: “Hello! You are a FUNCTION/ROLE. I am building a post for CHANNEL (EXAMPLE LINKEDIN, EMAIL), targeted at TARGET AUDIENCE. Can you please suggest three relevant topics to talk about for this audience?
  • Second prompt: “Can you please make a draft for the post about INSERT POST TOPIC (EXAMPLE: INDUSTRY TREND/EVENT). The tone-of-voice can be INSERT TONE OF VOICE. Make the first sentence enticing so that the reader wants to keep on reading”
  • Follow-up prompt: “Please focus on INSERT TOPICS FROM FIRST DRAFT THAT YOU WANT TO FOCUS ON. Also let the max. symbol count be 1.600 (incl. spacing)”

Footer

Floridalaan 6
3404 WV IJsselstein
The Netherlands

T +31 (0) 30 687 71 03
E support@ternair.com
Contact

DisclaimerTerm of usePrivacy / cookie statement

© 2025 | Ternair

Logo Emerce 100 2020 wit