Using ‘Communication Pressure’ relations that have been or will be contacted within a certain time period can be excluded.
Drag the block onto the worksheet to configure the communication pressure settings.
One or more channels (e-mail, mail, SMS, telephone) can be selected simultaneously by selecting them in the settings block. Enter the period, in days, before and after the run date of the selection.
Communication pressure is based on the data within the records as they are saved in ‘Contacts’.
Exclude relations that have already been contacted via ‘E-mail’ in the past 7 days or will be contacted within the next 7 days.