With the output function ‘E-mail’ e-mailings can be defined in Ternair Campaign.
Drag an ‘E-mail’ block onto the worksheet. Connect the ‘E-mail’ block to one or more selection blocks.
Double click the E-mail block to open the setting screen.
On the left hand side the e-mail editor is displayed. On the right hand side the settings can be found.
A e-mail can only be made when a selection is saved.
This section focuses on the following topics; each topic consists of a tab in the settings (right hand side) of an e-mail block.
|Templates||Select e-mail templates|
|User Content||Save user content block|
|Images||Managing e-mail images|
|Mapping||Mapping personalized e-mail fields|
|Hyperlinks||Overview hyperlinks and tags & trackers|
|RSS||Manage RSS feeds and select RSS messages|
|Settings||Settings for e-mail block: for example confirmation e-mail and content transformation|
|Contacts||Create contacts of the records in the export|
|Validation||Validate e-mail content and mapping|
|Test||Sending test e-mail(s)|
|A/B test||Sending A/B test|
Apart from these topics the e-mail editor (left hand side of the screen) is available on all tabs.
Sender description & subject line
On the top left of the e-mail block the following fields can be defined:
- Sender description; for example: Ternair
- Sender e-mail address; for example: firstname.lastname@example.org
- Reply to e-mail address: when this field is empty, replies are send to the sender e-mail address; for example: email@example.com
- Subject line for the e-mail
- Pre-header (optional): the pre-header for the e-mail
A fixed list of allowed sender and/or reply-to e-mail addresses can be defined in the Ternair Campaign backoffice. Only values from the pre-defined list(s) can be selected and it is not possible to manually enter another e-mail address.
Create your e-mail
For creating content of an e-mail there are multiple options; by using your own HTML (1), use an existing template (2) or create your own e-mail with snippets (3).
|For option one the HTML-editor can be used to type or copy-paste your own existing HTML code into the editor.|
Document outline view
When a template is created or selected, the e-mail can be edited (on the left hand side).
In de document outline view (on the right hand side) it is possible to select the e-mail snippet.
Click on the arrow at the right top to collapse the document outline.
|Option two selecting an existing template. You can find your own templates in the local repository (recognizable by the marker icon). You can find standard templates in the global repository (recognizable by the globe icon).|
|For option three; drag one or more snippets from the snippets tab to the left hand side of the e-mail block in order to build an e-mail with snippets.|
You can find your own snippets in the local repository (recognizable by the marker icon). You can find the global snippets in the global repository (recognizable by the globe icon).
Furthermore snippets can be used in templates containing snippet blocks.
A blue dotted (out)line of the drop zone is shown when dragging an item (snippet, RSS message, image, etc.) onto the worksheet. Snippets can be ordered by dragging them up/down in the content.
|Create theme based content in your e-mail.|
Select your theme. You can find your themes on the right hand side.
The selected theme is applied to the snippets. Select other theme to change styling.