Using ‘Communication Pressure’ relations that have been or will be contacted within a certain time period can be excluded.
Drag the block onto the worksheet to configure the communication pressure settings.
Settings
One or more channels (e-mail, mail, SMS, telephone) can be selected simultaneously by selecting them in the settings block. Enter the period, in days, before and after the run date of the selection.
Communication pressure is based on the data within the records as they are saved in ‘Contacts’.
N.B. When using communication pressure it is nessecary to create contacts within the output blocks of selections you want to exclude.
Example
Exclude relations that have already been contacted via ‘E-mail’ in the past 7 days or will be contacted within the next 7 days.
